Posts tagged with "customer support"

Pidoco FAQs now in Serbo-Croatian

Photo of the translator

Jovana Milutinovich

 

We were recently approached by Jovana Milutinovich, a Computer Science student at the University of Belgrade, Serbia – requesting to translate part of our website into Serbo-Croatian. We were of course happy to support the project.

Jovana writes: “My goal as a computer science student is to help people from my country read some useful info about computers in general and all different software out there. I hope that these translations will find its audience sooner or later throughout Ex Yugoslavian community which is wide spread around the world.”

Thanks to Jovana for bringing Pidoco and wireframing to a larger audience and we hope lots of people will benefit from this. We think it’s a great cause!

You can now read the Serbo-Croatian version of our FAQs here.

 

Introducing – Pidoco Tutorial Videos

Want to be a prototyping superstar? We’ve been making tutorial videos with all our secret hints and tips to help you get the most out of Pidoco. Watch how to use our latest accordion stencil or see how to create a popup in your prototype. You can watch all of these on our YouTube channel. Just click the subscribe button to make sure you don’t miss any of our new releases!

This is our image tutorial video, which shows how you can upload and crop images in Pidoco.

Of course if you would like to talk to an expert from Pidoco, we offer free online demonstrations. Just fill out the contact form and let us know when would be best for you. We’re based in Berlin, so we’re free Mon-Fri 9:00 – 19:00 (CET).

Do you have any suggestions for future videos? We’d love to hear from you. Just comment below!

Meet the voice behind Pidoco’s Social Media

Hello, I’m Catriona and I’ve been working at Pidoco for the past six months. My main responsibilities are within the marketing and customer relations team, which means I’m often the first point of call if you have any questions about our product. I’m also the new voice behind our Facebook and Twitter accounts, so if you have any question you can always reach me through these streams.

I’m from the London area originally, but moved to Berlin after I finished my studies in German language and literature at the University of Sheffield. I found Pidoco just over six months ago and decided to take a position here as soon as I saw what a great team I would be working with. I may not have a background in UI design or HCI, but I’m learning about the world of wireframing and user experience all the time and am proud to be one of a growing number of women in the Berlin tech scene. What I love most about our software is that it’s so easy that people of any background can use it. I’m always happy to hear about large teams communicating effectively and collaborating on a project with Pidoco.

This is me at UXcamp Europe

This is Catriona at UXcamp Europe, a must-go event for the UX community that we sponsored earlier this year

I want our social media communities to be places where people can write honestly about their experience with Pidoco. Feel free to give constructive feedback and support to others who are using our product. I’m always happy for people to post interesting articles about UX or any other relevant topics. I also would love to hear what you want us to post, so get involved, make suggestions and show us when you like something!

Feel free to message me and the rest of the team at support@pidoco.com with any questions or requests for a free demonstration of our software. I’m always happy to help!