Why your prototypes are in safe hands

We understand that many businesses place great emphasis on security, which is why at Pidoco we go the extra mile to keep your data safe. German engineering doesn’t just mean that we abide by some of the strictest laws on data protection in the world, we have also engineered our product to keep your projects safe. An up-time of our system of more than 99.9% in 2013 is evidence of our dedication to providing safe and stable services.

Personal Data

At Pidoco we believe that scarceness of data collection is the best way of preventing data abuse. This is why Pidoco keeps the collection of personal data to an absolute minimum necessary for providing our services. In storing and processing these data Pidoco abides by the “8 Commandments of Data Security” based on the very strict and comprehensive German data protection laws (http://www.gesetze-im-internet.de/englisch_bdsg/englisch_bdsg.html#p0649). These ensure that the highest control and protection standards are met in regard to access to and accessibility of, transfer and circulation of, input and change of, availability and separation of personal data as well as to the commission of data processing. As part of these standards we keep our website and servers secure and safe.

Our Website

Like all our publicly accessible systems, the Pidoco website (https://pidoco.com) is protected by secure certificates and passwords. We use SSL encrypted secure connections (HTTPS) similar to those standards that financial institutions use for online banking. We also employ so-called “forward secrecy” for data transfers, which prevents past data transfers from being compromised. In addition, our website is fully certified for electronic payment transactions. Only a limited number of trusted administrators work with our live system and their access is logged to make it verifiable.

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Our Servers

We operate our servers in professionally managed award-winning data centers with very high security standards based in Germany only. Our server provider is bound by data protection contracts with us, abides by the “8 Commandments of Data Security” as well and is dedicated to ensuring security and safety standards in general. Physical firewalls, UPS for all servers, CCTV, video surveillance of the facilities, smoke sensors and early fire detection systems with a direct line to the local fire department are used to keep your data safe. Our specialized trusted server provider is certified by official German institutions and works for your data security 24 hours a day, 365 days a year.

In addition, our server provider is also dedicated to the environment, using only renewable energy sources.

 

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Content Data

Pidoco users create and share content all the time mostly in the form of prototypes. The measures described above apply to keep them safe and secure, too. Additional measures are designed specifically to keep your prototypes safe:

Your Prototypes

Your prototypes are backed up at least once every 24 hours, so your work will never get lost. Backups are encrypted and stored on redundant servers in different German cities, so we can restore data in the unlikely event that this becomes necessary. Consequently, any progress you have made on your work is always secured even if your own system shuts down.

Putting You In Control

At Pidoco, we save your work automatically and for peace of mind, we also let you save restore points for your projects as you prototype – so-called “versions” or “milestones”. To do so, just click on the Save button in the Toolbar. That way you can always go back to a previous version of your prototype if anything should happen. In addition, our daily backups create new milestones of prototypes you have edited that day, so you can jump back to these milestones as well.

Pidoco also provides you with options for downloading prototypes as HTML, PNG or SVG files to store on your local hard drive for times when you will be offline or as additional backup.

Collaboration

At Pidoco we make collaboration as secure as possible. When you share your prototypes (e.g. by clicking on the Envelope icon in the Toolbar) you decide who will gain access and what the invitee will be allowed to do. Your options for custom invites are: viewing the prototype, adding comments to it, viewing and administering it, or co-editing your prototype. Invitations are sent by email, so only the person whose email address you specify will receive the unique invitation URL to your prototype. Only people with this URL will be able to access your prototype. Invitation URLs can be deleted at any time if you decide to revoke access.

Special Requirements

If you have special requirements with regard to security and safety, we offer a range of solutions, including dedicated server and in-house systems. With the Pidoco Enterprise Edition, we can engineer solutions to suit your particular needs. Please email us at sales@pidoco.com if you would like to receive information on our Enterprise Edition.

 

Still have questions about our data protection systems? Comment below, or email us at service@pidoco.com.

 

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